Author: icallify

The tech geeks have come up with the idea of blending AI with a call center billing processes to provide a powerful toolArtificial intelligence has become a household name. In... Read More

Let’s explore the areas how an omni channel call center solution for the healthcare industry affects each aspect of patient care.The healthcare industry is heavily investing in technology to uplift... Read More

What is CRM call center integration, how to integrate it and major features of call center CRM integration? Contact center solutions are empowered by development companies with custom features and modules. Not... Read More

What are the benefits and major features of Call Center WhatsApp Integration to provide an easy to use solution to agents?With more than 2 billion active users, WhatsApp has won... Read More